Version 1.4
Effective date: 15 November 2026
Last updated: 9 November 2026

1. About these terms

These terms are an agreement between you and Sol Media (ABN 46 930 759 486) ("we", "us", "our"), the operator of Aureley. They apply to the Aureley mobile apps (iOS and Android) and the Aureley web app (the "Service").

By creating an account or using Aureley, you agree to these terms. If you do not agree, please do not use Aureley. Please also read our Privacy Policy, which explains how we handle your information.

2. Who can use Aureley

You must be 16 or older to use Aureley. By using it, you confirm you are at least 16.

3. Your account

  • You are responsible for your account and for keeping your login secure.
  • Give accurate account information and keep it up to date.
  • Tell us at mail@solmedia.com.au if you think someone else has accessed your account.

4. What Aureley does

Aureley reads your documents aloud. You can import documents (by file, paste, or link), listen with natural AI voices or your device's built-in voice, follow along with word highlighting, and generate a Summary or Quiz from a document.

You are never cut off. Your device's built-in voice is unlimited, on every plan and without a plan. If you reach your natural-voice allowance, playback continues on the built-in voice, with a heads-up first. We never cut your listening off mid-document.

5. Your content

  • You keep ownership of the documents you import. We do not claim ownership of your content.
  • You give us permission to process your content only to run the Service for you: to store it, convert it to audio, highlight it as it is read, and generate Summary and Quiz results. Some of this processing happens overseas, as explained in our Privacy Policy.
  • You are responsible for the documents you import. Only import content you have the right to use, and do not use Aureley for anything unlawful or infringing.

6. Acceptable use

Please do not:

  • break the law or infringe anyone's rights when using Aureley;
  • try to bypass usage limits, security, or access controls;
  • reverse-engineer, resell, or misuse the Service; or
  • upload malicious content or interfere with the Service or other users.

7. Our intellectual property

The Aureley app, its name, design, and software belong to us or our licensors. These terms do not give you any rights to our brand or software beyond using the Service normally.

8. Free trial, plans, and billing

Free trial. Aureley starts with a 7-day free trial. You add a payment method up front, but you are not charged during the trial. During the trial you can listen with natural voices for up to 1 hour in total, and your device's built-in voice is unlimited. Your plan's full allowance starts when your first paid period begins. We will email you before your trial ends so the first charge is never a surprise. If you do not cancel before the trial ends, your paid plan begins automatically.

Plans. Aureley offers three plans (Starter, Plus, and Max), each billed monthly or yearly. Each includes a monthly allowance of natural-voice listening (measured in hours) plus unlimited built-in-voice listening. Current prices and plan details are shown at checkout and on the App Store and Google Play listings.

Top-ups. You can buy optional top-up hour packs. Top-up hours do not expire. Your monthly allowance is used first, then any top-up hours.

Auto-renewal. Paid plans renew automatically at the end of each billing period (monthly or yearly) at the price shown at purchase, until you cancel.

Cancelling. You can cancel at any time:

  • Web: in your account settings.
  • iPhone/iPad: in your Apple subscription settings.
  • Android: in your Google Play subscription settings.

When you cancel, you keep access until the end of the period you have already paid for. We do not lock you out or hide the cancel option.

9. Payments

  • Web purchases are sold and processed by Stripe, through its Link service, as the seller. Stripe takes the payment, collects any sales tax, issues your receipt or tax invoice, and handles refunds for web purchases, under its own terms.
  • In-app purchases on iPhone, iPad, and Android are processed by Apple and Google under their own terms and payment rules.
  • We do not see or store your full card number.

10. Refunds and your consumer rights

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. If the Service has a major failure, you may be entitled to a remedy under that law.

Apart from those rights:

  • Except as set out below for the EU, EEA and UK, we do not offer change-of-mind refunds for subscriptions. The 7-day free trial is your chance to try Aureley at no cost.
  • You can cancel at any time to stop future charges (see section 8).
  • Refunds for in-app purchases made through Apple or Google are handled by Apple or Google under their terms. Refunds for web purchases are handled by Stripe.

If you are a consumer in the EU, EEA or UK. You also have the rights your local consumer law gives you, and nothing in these terms takes them away.

14 days to change your mind (EU, EEA and UK website purchases). If you subscribed on our website, you can cancel within 14 days of signing up and your first payment will be refunded in full. Cancel in your account settings, then email mail@solmedia.com.au and we will arrange the refund with Stripe, which refunds your original payment method within 14 days of your request. In-app purchases follow Apple's and Google's own refund rules.

11. Changes to plans or prices

We may change plans, features, or prices. If we increase the price of your plan, we will give you reasonable notice and the chance to cancel before the new price applies. We will not raise your price without telling you.

12. Availability and "as is"

We work hard to keep Aureley running well, but we provide it "as is" and cannot promise it will always be uninterrupted or error-free. This does not affect the consumer guarantees in section 10. Aureley relies on third-party services (including Google, Apple, and Google Play), and some processing occurs overseas as described in our Privacy Policy.

13. Our liability

To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability to you for any claim is limited to the amount you paid us for the Service in the 12 months before the claim. Nothing in these terms excludes or limits any right you have under the Australian Consumer Law, or under the consumer law of the country where you live, that cannot be excluded.

14. Suspension and termination

  • You can stop using Aureley and delete your account at any time from inside the app. Deleting your account removes your data as described in the Privacy Policy.
  • We may suspend or end your access if you breach these terms or misuse the Service. Where reasonable, we will tell you why.

15. Where Aureley is available

Aureley is available in most countries, including the European Union, the European Economic Area and the United Kingdom.

16. Governing law

These terms are governed by the laws of Victoria, Australia. If there is a dispute, we ask that you contact us first at mail@solmedia.com.au so we can try to resolve it. The courts of Victoria have jurisdiction.

If you are a consumer in the EU, EEA or UK, you keep the protection of the mandatory laws of the country where you live, and you may also bring a claim in the courts of that country.

17. Changes to these terms

We may update these terms from time to time. If we make a material change, we will update the "last updated" date and, where appropriate, notify you in the app.

18. Contact us

Questions? Email mail@solmedia.com.au or visit https://aureley.app/support/.

Version history

  • v1.4 — 9 November 2026. Effective 15 November 2026, the launch day (D-845). Section 8: the free trial includes 1 hour of natural-voice listening, with unlimited built-in voice; plans are billed monthly or yearly, and renew at the end of each billing period. Section 4: the built-in voice is unlimited with or without a plan; "premium" voices are now called natural voices. Sections 9 and 10: web purchases are sold through Stripe (Link), which handles payment, tax, receipts and refunds for web purchases. No other term changed.
  • v1.3 — 7 October 2026. Aureley now available in the EU, EEA and UK (D-466). Section 15 updated; sections 10, 13 and 16 now preserve local consumer rights for EU, EEA and UK consumers. Section 10 adds a 14-day full-refund right for EU, EEA and UK website purchases (Mel's ruling 07-10-26). Effective date set to 31 October 2026, the launch day (Mel's ruling 07-10-26). No other term changed.
  • v1.2 — 20 August 2026. Section 8 corrected: the trial-ending email is now described as arriving before the trial ends, with no stated interval and no attribution to a payment platform (D-265), replacing an earlier draft of this same version that named a specific interval. Before this release the product also sent a second reminder email that v1.1 never disclosed; that second send is now retired (CNT-003), so the copy matches the one email customers actually receive. No other change.
  • v1.1 — 7 August 2026. First published version. Product renamed from Aria to Aureley; effective date set to the date of publication. No change to any term, obligation or right.
  • v1.0 — 30 July 2026. Drafted, not published.