FAQ

Questions, answered.

Straight answers, no fine print. If you can't find yours, head to our help centre.

What Aureley is

What is Aureley?

Aureley is a text-to-speech app for iPhone, iPad and Android that reads your documents aloud: PDFs, Word files, EPUB, RTF, Markdown, plain text and web links. Each word is highlighted as it is read. Aureley reads the document, not the page, so page numbers, headers and footers on every page stay out of the audio.

Who is Aureley for?

Anyone with more to read than time to read it. Many people with ADHD or dyslexia find listening easier than reading. Students with a reading list, people with reports and contracts at work, and builders with AI-written specs and Markdown notes use it too.

Is there a free version of Aureley?

Yes. You can choose not to subscribe and keep using Aureley free, with unlimited listening in your built-in voice, the voice already built into your phone or tablet, and each word highlighted. The free plan may show ads. Every paid plan starts with 7 days free.

The trial and billing

How does the Aureley 7-day trial work?

You get everything in your plan, free, for 7 days, with 1 hour of natural voices in total and unlimited built-in voice. Your plan's full hours start when your trial ends. A card is needed to start. We email you before your trial ends, so the first charge on day 8 is never a surprise. Cancel before then and you pay nothing.

Does Aureley renew automatically?

Yes. It renews, and we'd rather tell you now than surprise you later. Your plan carries on each month, or each year if you chose yearly, until you cancel. If you stop, you keep listening until the end of the time you've already paid for, with no hidden surprises.

How do I cancel Aureley?

Cancel whenever you like. No phone call, and no one trying to talk you out of it. Subscribed on our website? Cancel any time from your billing page, using the email you signed up with, or use the Manage or cancel link in any email we send you. On iPhone and iPad: Settings, your name, Subscriptions, Aureley. On Android: Play Store, Payments and subscriptions. Your listening keeps working until the end of the period you paid for.

What happens after the Aureley trial if I don't keep a plan?

Nothing is charged if you cancel before day 8. You move to the free plan: your built-in voice keeps reading your documents, with each word highlighted. The free plan may show ads.

Can I buy Aureley on the website and listen in the app?

Yes. Sign in with the same Aureley account in both places. The plan belongs to your account, not to the phone or tablet you bought it on.

What does paying yearly for Aureley save?

Paying yearly costs A$144.99 for Starter, A$189.99 for Plus and A$239.99 for Max. That saves A$34.89, A$49.89 and A$59.89 a year compared with paying monthly. All prices in Australian dollars (AUD).

Listening time

What's the difference between an Aureley natural voice and your built-in voice?

The natural voices are the studio-quality ones you choose from in the app. They use your plan's monthly hours. Your built-in voice reads everything, on every plan, with no cap. Eleven voices, each carefully selected so you'll still enjoy it an hour in.

What happens when my Aureley natural-voice hours run out?

Aureley carries on in your built-in voice, so the document keeps going and you're not cut off mid-month. You can also top up in the app: 30 minutes for A$2.99, 1 hour for A$5.99 or 3 hours for A$15.99.

Do Aureley top-ups expire?

Never. Hours you buy are yours until you use them.

How many natural-voice hours does each Aureley plan include?

Starter includes 3 natural-voice hours a month, Plus 4 and Max 6. Your built-in voice is on top of that, with no cap.

Documents

What can Aureley read?

PDFs, Word documents (.doc and .docx), EPUB, RTF, plain text, Markdown files, web links and pasted text. Share a file to Aureley from another app, or add it inside Aureley. Video links, such as YouTube, aren't read.

Does Aureley skip page numbers and headers?

Yes. Page numbers, headers and footers on every page, and citation markers, stay out of the audio. The only thing you'll hear is the document.

Does Aureley read other languages?

Yes. Add a document in French, Italian, Spanish, German or Portuguese (Brazil), and Aureley reads it aloud in that language automatically. Every plan includes it. English comes in a US, UK or Australian accent, and Spanish in a Spain or Latin American accent.

Will Aureley stop in the middle of a document?

You won't be cut off in the middle of a document. If your natural-voice hours run out, your built-in voice carries on automatically. If Aureley starts a document, she finishes it.

Can Aureley summarise a document or quiz me on it?

Yes, on Plus and Max. Summary and Quiz work on the whole document, up to 60,000 characters. A Summary gives you an introduction, five key messages and then a summary. Saved Summaries and Quizzes have their own tabs in your library.

Can Aureley save to Obsidian or Notion?

Yes. You can save to your own files, Obsidian or Notion. From the reader it saves the whole document. From a Summary it saves the summary.

Your documents and privacy

Does Aureley use my documents to train AI?

No. Nothing you import is used to train anything. Paid plans have no ads and no ad tracking, and we never sell your data.

Where does Aureley store my data?

Your account, library and saved audio are stored in Australia (Sydney). Some services we use, such as voice and Summary processing, run in the United States. Our privacy policy lists each one.

Can I delete my Aureley account?

Yes, from inside the app. This permanently removes your account and saved audio. Subscribed through the App Store or Google Play? Be sure to cancel there too. Deleting your account doesn't stop their billing, and we can't do that part for you.

Devices and apps

Which devices does Aureley work on?

Aureley launches on Android on Sunday 15 November, with iPhone and iPad coming soon.

Is there an Aureley web app?

Not yet. Start your trial and pay on this website, then listen in the app on your phone or tablet. A web app is on the way.

Does Aureley work offline?

Yes. Replay saved documents offline, anytime, no hours used.

Does Aureley remember where I left off?

Yes. Aureley remembers where you left off, on your phone and iPad.

Why are Aureley's natural voices capped?

Every minute of a studio-quality natural voice costs us to make, so each plan includes a set number of hours. That keeps prices fair. Your built-in voice has no cap, and we hope to increase natural-voice hours in the future.

Still stuck?

Write to mail@solmedia.com.au. We read every email and reply within two working days.

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